Ask for a surface-by-surface specification
Ceilings, frequently cleaned walls, doors and exterior timber have different requirements. Ask which product and sheen is proposed for each included surface and why it suits that use. Do not assume that every product from one manufacturer is interchangeable or that a product substitution leaves the specification unchanged.
Separate product selection from preparation
The existing surface still needs assessment. A new finish cannot be relied on to hide an unstable old coating or fix the cause of moisture damage. Ask the painter to explain the preparation and any priming required for the condition found. Keep repair allowances and exclusions visible when comparing quotations.
Keep colour, sheen and care records
Approve colour and sheen together, preferably after viewing a sample in the actual room or elevation. Record the final product and colour information for future maintenance. Follow the chosen product's current application and care guidance; do not use a different coating's drying time or warranty as a substitute.
Frequently asked questions
Does a paint manufacturer's warranty cover all preparation and workmanship?
Do not assume so. Read the relevant product warranty and the painter's written workmanship terms separately, including their conditions and exclusions.
Planning your Colourway project
For residential interiors, our online tool gives you an initial estimate from the rooms and surfaces selected. Exterior, commercial and strata work is assessed on site so access, preparation and the correct coating system can be confirmed before fixed pricing.